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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Perfection

Everything just so simple ,,,1 word PERFECT . Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

Friendly customer service, helped me to negotiate my...

Friendly customer service, helped me to negotiate my car finance. No complaints Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Graham, we’re happy that we could help you! Response date: 29th April 2025

It was straight forward from start to finish very ef...

It was straight forward from start to finish very efficient and well mannered on the phone no pressure. No problems at all Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Cora, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

First response has been greatness for myself, easily...

First response has been greatness for myself, easily accepted and sorted out what felt like instantly, I will definitely use again in the future. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Brilliant service very helpful polite and knowledgea...

Brilliant service very helpful polite and knowledgeable Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

They were excellent by telling g me what I could pur...

They were excellent by telling g me what I could purchase and opened the field for choice, made sure the car was as expected and as good as offered for, very responsible that I knew all information before committing, peace of mind for me, easy to deal with and actually felt like they were more than just a company, looking out for me. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you John, we’re happy that we could help you! Response date: 29th April 2025

Smooth and easy to set up, online processes made thi...

Smooth and easy to set up, online processes made things really customer friendly Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Craig! Response date: 29th April 2025

Easy process, give me credit when struggled to get f...

Easy process, give me credit when struggled to get from others Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Susan! Response date: 29th April 2025

Good response

Very good and quick with sorting out finance Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Nigel! Response date: 29th April 2025

Good experience start to finish.

Good experience start to finish. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Kayleigh, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

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