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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Top class company where others couldn’t help they co...

Top class company where others couldn’t help they come up trumps Reviewed on: 26th April 2024

Refinancing new motorcycle

Bought a motorcycle and less than 12 months later decided to part exchange it for a brand new Royal Enfield. First response were fast and effective in quoting for the refinance and seamlessly changed it.i didn’t have to speak with anyone as it was so straight forward, simple, uncomplicated and fast. Reviewed on: 26th April 2024

Really good friendly staff and very helpful

Really good friendly staff and very helpful Reviewed on: 26th April 2024

Great company even for low credit score

I find the company great as I had a low credit score at the time and was accepted straight away Reviewed on: 26th April 2024

Spoke to a helpful advisor who found me a good price...

Spoke to a helpful advisor who found me a good price for my finance Reviewed on: 26th April 2024

very helpful response great monthly low payments

very helpful response great monthly low payments and really great to talk too Reviewed on: 26th April 2024

Customer service was helpful and polite

Customer service was helpful and polite Reviewed on: 26th April 2024

I had a really good experience

I had a really good experience as needed a car quick and they helped me get the car I wanted and needed very quick on response for finance good payment plans too and money is collected in a timely manner Reviewed on: 26th April 2024

Excellent communication

Everything sorted from initial phone call to approval in less than 12 hours Reviewed on: 26th April 2024

Polite customer service helpful from the very start...

Polite customer service helpful from the very start to the finish of buying your vehicle would definitely recommend them and use them again Reviewed on: 26th April 2024

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