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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Brilliant customer service very informative

Brilliant customer service very informative Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Absolutely outstanding from the start

From the very start of me taking out my finance they have been out of this world, the contact has always been great, the customer service skills are on point by every team I’ve dealt with within the department. I had an issue with a car of mine breaking badly after 2 months of purchase and they went above and beyond to help me and get the issue resolved. I have always been apprehensive of getting a finance car out but first response have truly been the best. I have recommended to so many friends and family who think about finance. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Shannon, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

Very friendly staff polite and very helpful

Very friendly staff polite and very helpful Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

I let the motor dealer organise finance as I haven'...

I let the motor dealer organise finance as I haven't had a car on finance for 18yrs, I do feel the interest rate is high and commissions . Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

A personal company with a heart and an ear for liste...

A personal company with a heart and an ear for listening , service is always spot on with no issues at all Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Bryan! We hope you're happy with your new van/car/bike/vehicle. Response date: 29th April 2025

Great people to deal with, easy to speak to and unde...

Great people to deal with, easy to speak to and understanding Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Kev, we’re happy that we could help you! Response date: 29th April 2025

Found you very helpful and if there was a problem th...

Found you very helpful and if there was a problem then you was there to resolve if right away Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Graham, we’re happy that we could help you! Response date: 29th April 2025

I’ve used first response twice both times they have...

I’ve used first response twice both times they have been great Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Katy, we’re happy that we could help you! Response date: 29th April 2025

Very easy and quick process, customer service were r...

Very easy and quick process, customer service were really helpful Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you Tancholini! Response date: 29th April 2025

It was a first class experience.

It was a first class experience. It was professional and seamless Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

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