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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

A helpful experience when others failed

A helpful experience when others failed Reviewed on: 25th April 2024

I’ve had a number of vehicles including motorcycles...

I’ve had a number of vehicles including motorcycles through first response finance the process from start to finish is easy as A B C although they are a sub prime lender their rates are based around your budget and affordability you choose a weekly or monthly payment which is within your budget they tell you an amount of funds available then you choose a vehicle from virtually any dealer they then talk you through the process and pay your chosen dealer for the vehicle once you are satisfied with the vehicle I can recommend them to anyone they are without a doubt one of the best if not the best sub prime lenders in the industry Reviewed on: 25th April 2024

No hassle, very efficient and i'd recommend First Re...

No hassle, very efficient and i'd recommend First Response. Not only that when the time comes i will likely use them again. Reviewed on: 25th April 2024

Best finance ever!

Best finance ever! easy to apply for credit. Good customer service skills. Puts your mind at ease with payments and keep you up to date with change of dates for payment to when they fall on bank holidays or weekends etc. Reviewed on: 25th April 2024

They listen and have been helpful every step of the...

They listen and have been helpful every step of the way. I have spoken to a few people there and they are polite and courteous at all times. I will use them again for my next car. Reviewed on: 25th April 2024

Excellent customer service very helpful with queries...

Excellent customer service very helpful with queries and supportive and for me one of best for consumer credit awards Reviewed on: 25th April 2024

Amazing people very welcome and helpful

Amazing people very welcome and helpful Reviewed on: 25th April 2024

First class comms

Several new contracts, always straight forward and communicated well Reviewed on: 25th April 2024

TomaszQuick response, but interest to high

Quick response, but interest to high Reviewed on: 25th April 2024

Brilliant value for money.

Brilliant value for money. Great, fast and effective communication. pleasant staff and overall excellent service. Reviewed on: 25th April 2024

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