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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Fantastic service excellent customer care

Fantastic service excellent customer care Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 1st May 2025

Very fast and friendly, excellent service all round

Very fast and friendly, excellent service all round Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 1st May 2025

When out there way to get me the right car and the c...

When out there way to get me the right car and the customer service is the best all staff lovely and go out there way to help you with anythink you need Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Joanne! Response date: 30th April 2025

First time getting finance very helpful every step o...

First time getting finance very helpful every step of the way Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Samantha! Response date: 30th April 2025

No problems at all, always quick to respond to any q...

No problems at all, always quick to respond to any queries Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 30th April 2025

Not an easy application process I had problems with...

Not an easy application process I had problems with the app and raised a complaint. Which to the companies credit was resolved very quickly Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Ian for the five-star review! Response date: 30th April 2025

Best finance

Applied and got car few days later, brilliant service. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Louisa for the five-star review! Response date: 30th April 2025

Reliable

Been with them for quite a few years now and have no problems whatsoever Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

Quick decision.

Quick decision. Good service. Nice communication Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review Krzyszto! Response date: 30th April 2025

Helped me get a car when no one else would was brill...

Helped me get a car when no one else would was brilliant service as they ring and talk to you about your financial situation rather than just going with a computer Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

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