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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Highly recommend

Very easy to deal with and super quick Reviewed on: 25th April 2024

Fantastic customer service helpful and great advice.

Fantastic customer service helpful and great advice. Quick and simple as a first time car owner Reviewed on: 25th April 2024

Fast and good customer service but embarrassing when...

Fast and good customer service but embarrassing when you must to do video call Reviewed on: 25th April 2024

Excellent service

Excellent service and experienced and polite staff quick process Reviewed on: 25th April 2024

Fantastic and very helpful and understanding of all...

Fantastic and very helpful and understanding of all circumstances and situations Reviewed on: 25th April 2024

I struggled to get finance untill first response not...

I struggled to get finance untill first response not only did they get me on the road they have helped me with my credit rating, it goes up every month because of them. They helped me in deciding the perfect reliable car that not only suits me it looks good and most importantly I enjoy it.i I have recommended them to so many people and I will continue to speak about the company. Excellent customer service and after care nothings ever to much for them. Reviewed on: 25th April 2024

Excellent company

I have a nothing but good things to say about First Response Finance ,a very helpful Team through all stages Reviewed on: 25th April 2024

I have used this finance to buy a car.

I have used this finance to buy a car. The process was swift and very professional I will certainly approach them again if in need. Reviewed on: 25th April 2024

My first time using first response finance,

My first time using first response finance, they are friendly and ready to help you. Very professional the way they work, i like it. I will recommend them to my friends and family members. Reviewed on: 25th April 2024

I was happy to choose this company.

I was happy to choose this company. I have good communication with them and support. Reviewed on: 25th April 2024

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