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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Everyone I spoke to was up to date on what was goin...

Everyone I spoke to was up to date on what was going on never had to go over and over the same questions Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 30th April 2025

Excellent Service

Excellent service from all. Im glad to have your service. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Pulasthi! Response date: 30th April 2025

Breath of Fresh Air

Easy process from start to finish. had an issue with DD which was my fault but they were super helpful. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Ian! Response date: 30th April 2025

I’ve been with first response for 6 years and they a...

I’ve been with first response for 6 years and they are so helpful and considerate. They have helped me raise my credit score a bit and I hope the next finance I get will have a lower interest rate because of this. They were so understanding when my husband lost his job and we had change from weekly to monthly payments. I have recommended them to a few friends who were also having trouble getting car finance. All round they are a great company Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Arlene! Response date: 30th April 2025

Real easy to deal with very straightforward and easy...

Real easy to deal with very straightforward and easy to talk to Reviewed on: 28th April 2025

Reply from First Response Finance Thank you John for the five-star review! Response date: 30th April 2025

Happy with service

Happy with the service, nice and easy to set up and make amendments Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Jennifer for the five-star review! Response date: 30th April 2025

First response made the process of getting a car on...

First response made the process of getting a car on finance easy for me, especially when it was a manic time. The customer service agents I dealt with always had the answers and never made me feel like my questions were not valid. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Lynette! Response date: 30th April 2025

Always a pleasure to deal with FRF, quick and easy a...

Always a pleasure to deal with FRF, quick and easy answers with great comms / updates. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Matt! Response date: 30th April 2025

Great service and deals I hope see you soon

Great service and deals I hope see you soon Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Adem! Response date: 30th April 2025

Fantastic customer service

Very easy to deal with always polite people you speak to nothing ever to much trouble Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 30th April 2025

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