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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Patient and very very helpful

The customer service agent was spectacular she went above and beyond to help me as this was my first time applying myself 5 star service with help and advice and very very patient when the times comes for a newer car I will be using first response Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

A very helpful company.

Very quick and helpful company. This company made everything just that bit easier. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

Helpful/ friendly very informative

Helpful/ friendly very informative Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Kerry for the five-star review! Response date: 30th April 2025

Was quick and easy to set up and notifications with...

Was quick and easy to set up and notifications with updates along the way was really nice to have Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Adam! Response date: 30th April 2025

Very good service, and very happy with

Very good service, and very happy with Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

Excellent customer service very easy to understand

Excellent customer service very easy to understand Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Gary for the five-star review! Response date: 30th April 2025

Riks review...

Whole experience was straightforward and simple even when I had to change all the loan details due to the car I looked at being sold. Overall the it was very easy. The operator I spoke to was polite and helpful. thankyou. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Richard! Response date: 30th April 2025

Helped me when no one else would, I got a good deal...

Helped me when no one else would, I got a good deal so I’m happy Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Andrew! Response date: 30th April 2025

Quick & Slick!

It was straight forward and easy to follow/understand. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Michael! Response date: 30th April 2025

Fast and straightforward process without hassle or a...

Fast and straightforward process without hassle or annoying phone calls, also didn't give out my data to other companies to call me which is a massive bonus Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Brendan! Response date: 30th April 2025

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First Response Finance: Car finance reviews

457% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Best car finance provider 2025

First Response Finance Car finance reviews (7999)

I have used first response for years,no hassle and e...

Patient and very very helpful

A very helpful company.

Helpful/ friendly very informative

Was quick and easy to set up and notifications with...

Very good service, and very happy with

Excellent customer service very easy to understand

Riks review...

Helped me when no one else would, I got a good deal...

Quick & Slick!

Fast and straightforward process without hassle or a...

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