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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Been with first response for a few years and had 2 a...

Been with first response for a few years and had 2 agreements and for someone with not great credit they've been great help. Reviewed on: 25th April 2024

First Response have been great with me I have been w...

First Response have been great with me I have been with them for over a year now and made ensure I have been okay with my payments and can afford them, I also changed my job and my wage had changed date and phoned them up and was so helpful in changing my direct debit day and still made sure I was able to make payments very highly recommend Reviewed on: 25th April 2024

Easy very professional got the car I wanted for a go...

Easy very professional got the car I wanted for a good price Reviewed on: 25th April 2024

Always had a problem with credit but first response...

Always had a problem with credit but first response found me my car and offered my best price and it’s been great! Reviewed on: 25th April 2024

I was refused credit from other lenders and the ones...

I was refused credit from other lenders and the ones that did accept me where charging the highest apr thanks to first response I was able to obtain the car I’ve always wanted and the money was paid to the car dealer the same day!! Reviewed on: 25th April 2024

First response are reliable and easy to contact.

First response are reliable and easy to contact. I emailed for a settlement figure and within 2 hours I had a response. I don’t like doing things via telephone so this was a great way of doing it for me. Very happy to have taken finance out with first response! Reviewed on: 25th April 2024

Very easy to use with helpful staff and reassuring p...

Very easy to use with helpful staff and reassuring products Reviewed on: 25th April 2024

Great customer service speedy decision and pay out

Great customer service speedy decision and pay out Reviewed on: 25th April 2024

There great helped me get my car and very good commu...

There great helped me get my car and very good communication and very friendly Reviewed on: 25th April 2024

First step on the car finance ladder for me

First step on the car finance ladder for me, due to previous poor credit history. First response were one of the few companies willing to take me on, though they were the ones offering me the best deal. No hassle, easy to sign up with and good communication when payment dates need to be changed (bank hold etc…) Reviewed on: 25th April 2024

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