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First Response Finance: Car finance reviews

4.88
Based on 7,253 reviews, last reviewed 22nd May 2026
31300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great efficient experience through your supported de... Great efficient experience through your supported dealer Reviewed on: 22nd May 2026
Thomas's avatar
Thomas

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7253)

Long time Happy customer

5
I 've been a long time customer and would highly recommend tehm. Reviewed on: 26th April 2024

From the very start of the car buying experience I f...

5
From the very start of the car buying experience I felt like a valued customer and customer service is second to none , this is the second time I have used First Response and I told the dealer of this my second car that I would not use his Finance company only First Response , he was a bit reluctant at first but I said then I won't buy the car , after a short phone call with First Response I walked away with my car. One of the best things about First Response is you never have to wait for your call to customer service to be answered and the staff are extremely polite and you actually feel listened to and they are very patient when explaining anything. Reviewed on: 26th April 2024

First response was able to finance my first car for...

4
First response was able to finance my first car for a reasonable price. The customer service was excellent Reviewed on: 26th April 2024

Hello, I can confirm that this company is the fastes...

5
Hello, I can confirm that this company is the fastest, I am very satisfied. They helped me get a car for my family. Thank you Reviewed on: 26th April 2024

They have been amazing 2 cars I’ve had with them...

5
They have been amazing 2 cars I’ve had with them Reviewed on: 26th April 2024

Had the finance accepted straight away

5
Had the finance accepted straight away Reviewed on: 26th April 2024

i had a horrendous experience with a previous compan...

5
i had a horrendous experience with a previous company and had to fight for compensation whcih left me without a car, the call handler at first response was amazing, put my mind at ease and secured me the finance for my new car, she was so friendly and so helpful, first rate experience Reviewed on: 26th April 2024

Tried to help me all the time, very clear information.

5
Tried to help me all the time, very clear information. Reviewed on: 26th April 2024

Very helpful and quick to get things sorted

5
Very helpful and quick to get things sorted Reviewed on: 26th April 2024

Excellent experience start to finish

5
Excellent experience start to finish Reviewed on: 26th April 2024

Review First Response Finance: Car finance now

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