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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Great costumer service

5
The costumers service personnel provided great assistance and support in finding the right car for me within the budget that I had. They were very professional, prompt, knowledgeable and reliable. Reviewed on: 25th April 2024

Best car finance company

5
During my car application the process was seamless and wasn’t stressful at all. I actually didn’t think I was going to get a car finance but they were very understanding and worked with what I have and gave me a good offer. Reviewed on: 25th April 2024

Excellent service

5
I've had 2 cars on finance and it's been a very easy and hassle free service. I would highly recommend them to friends and family. Reviewed on: 25th April 2024

Making sure you know your finances are in good order.

5
Helping me to make sure I have the proper financial security to pay each month for the car finance. Reviewed on: 25th April 2024

Very professional and helpful, made my whole process...

5
Very professional and helpful, made my whole process stress free. Reviewed on: 25th April 2024

excellent service AAA*** seem less transaction, alwa...

5
excellent service AAA*** seem less transaction, always clear and concise Reviewed on: 25th April 2024

Number 1

5
Love it …….I will take again in future Reviewed on: 25th April 2024

Simply great experience.

1
Simply great experience. Nothing too much trouble. When expanding I have a disabled wife. Everything was done online so it only needed myself to collect the car Reviewed on: 25th April 2024

They helped when no one else would

5
They helped when no one else would Reviewed on: 25th April 2024

Very fast and efficient service very helpful staff

5
Very fast and efficient service very helpful staff Reviewed on: 25th April 2024