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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Straight forward easy to arrange

Straight forward easy to arrange Reviewed on: 25th April 2024

Car finance review

Recommended finance company as they are professional and helpful Reviewed on: 25th April 2024

The process was easy and they have answered all my q...

The process was easy and they have answered all my questions Reviewed on: 25th April 2024

Car finance

So easy and quick and quick response time Reviewed on: 25th April 2024

First Response have been fantastic for me.

First Response have been fantastic for me. I've used them for a few vehicles now and I will do in the future Reviewed on: 25th April 2024

Every time I phonr up it’s very good

Every time I phonr up it’s very good Reviewed on: 25th April 2024

Good knowledgeable staff.

Good knowledgeable staff. easy to contact Reviewed on: 25th April 2024

Happy with customer service and the support you guys...

Happy with customer service and the support you guys give when needed. Reviewed on: 25th April 2024

Excellent.

Excellent. Very clear and did everything they could to meet my needs. Communication was great and I would recommend. Reviewed on: 25th April 2024

Great finance company with brilliant customer servic...

Great finance company with brilliant customer service easy application process and very easy to get in contact with customer service are very helpful with any needs or concerns you may have Reviewed on: 25th April 2024

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