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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

First time finance!!

I’ve just got a new car for the first time on finance with First Response Finance. From start to finish they’ve been amazing with all the advice and guidance, especially around me being autistic and having adhd and the way I take in information. Telling me that I could contact them at any point for advice (which I did, A LOT) Reviewed on: 25th April 2024

Fast answers no fuss finance will use for next car a...

Fast answers no fuss finance will use for next car aswell Reviewed on: 25th April 2024

Very straightforward and easy.

Very straightforward and easy. Polite customer service, understanding and fair Reviewed on: 25th April 2024

quick response to my query, all details are very cle...

quick response to my query, all details are very clear and understandable. so that my new car will received after a week. Reviewed on: 25th April 2024

Instant acceptance of applications loans, great...

Instant acceptance of applications for loans, great amounts for first time users, hassle free easy to use/user friendly website. Highly recommend Reviewed on: 25th April 2024

New Car Loan

Prompt Professional Service, Good Communication from Beginning to End. Reviewed on: 25th April 2024

First response were very helpful in a time of need w...

First response were very helpful in a time of need when my previous car was broken . Great service. Reviewed on: 25th April 2024

Great customer service

Me and husband used first response to help us get a car and they talked us through the process and told us what we had to do Reviewed on: 25th April 2024

Excellent service and do reward loyalty

Excellent service and do reward loyalty Reviewed on: 25th April 2024

Great value car finance

Its good value also people with allsorts of background can apply . Reviewed on: 25th April 2024

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