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First Response Finance: Car finance reviews

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4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7247)

I’ve used service before and very efficient

5
I’ve used service before and very efficient Reviewed on: 23rd April 2026
Darren M's avatar
Darren M
Reply from First Response Finance That's great to hear, thank you Darren! Response date: 27th April 2026
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First Response Finance

Could get finance anywhere.

5
Could get finance anywhere was able to help with an affordable plan Reviewed on: 23rd April 2026
Adam 's avatar
Adam
Reply from First Response Finance We’re happy that we could help you Adam! Response date: 27th April 2026
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First Response Finance

Best Finance company out there

5
Had 3 cars financed with first response Finance, can't recommend them enough so helpful throughout. Reviewed on: 23rd April 2026
Darren W's avatar
Darren W
Reply from First Response Finance It's great to see that you're a returning customer of ours Darren! We hope you're happy with your new car. Response date: 27th April 2026
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First Response Finance

I’ve had a fantastic experience with this finance co...

5
I’ve had a fantastic experience with this finance company from start to finish. The whole process was smooth, straightforward, and completely stress-free. Everything was explained clearly, so I always felt confident about what was happening and what my options were. The customer service was excellent — friendly, professional, and always quick to respond whenever I had questions. They really went above and beyond to make sure everything worked out for me. What stood out most was how easy and hassle-free they made everything. It’s rare to find a company that combines efficiency with such a personal touch. I wouldn’t hesitate to recommend them to anyone looking for reliable and trustworthy finance support. Definitely a 5-star experience! Reviewed on: 23rd April 2026
Molly H's avatar
Molly H
Reply from First Response Finance That's great to hear, thank you Molly! Response date: 27th April 2026
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First Response Finance

First response finance have been absolutely brilliant

5
First response finance have been absolutely brilliant, I had troubles with my car and they was very quick to get the situation sorted out. Every time I’ve spoke to anyone on the phone they’ve been ever so kind. Such a great experience with them and will forever use them for car finance. Reviewed on: 23rd April 2026
Aaron Bentley's avatar
Aaron Bentley
Reply from First Response Finance That's great to hear, thank you Aaron! Response date: 27th April 2026
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First Response Finance

Quick & easy!

5
Was accepted again straight away after my first car was wrote off, easy to speak to a member of the team and applying for the finance was quick and easy Reviewed on: 23rd April 2026
SophieA's avatar
SophieA
Reply from First Response Finance We’re happy that we could help you Sophie! Response date: 27th April 2026
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First Response Finance

From the very start allways available to help and al...

5
From the very start allways available to help and allways available if there is issues had to hand a car back and they made it very easy and then sorted me out for a new car Reviewed on: 23rd April 2026
Anthony s's avatar
Anthony s
Reply from First Response Finance We’re happy that we could help you Anthony! Response date: 27th April 2026
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First Response Finance

Overall good easy process but slightly high interest...

4
Overall good easy process but slightly high interest rates generally Reviewed on: 23rd April 2026
James T's avatar
James T
Reply from First Response Finance Hi, Thank you for taking the time to leave a review, I'm happy that we could help you with the purchase of your new vehicle! In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 27th April 2026
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First Response Finance

Amazing!

5
Amazing! Super fast and had my dream car within a week! Reviewed on: 23rd April 2026
Isabeller's avatar
Isabeller
Reply from First Response Finance We’re happy that we could help you! Response date: 27th April 2026
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First Response Finance

Helpful, useful, there was no pressure noforcement j...

5
Helpful, useful, there was no pressure noforcement just pure help Reviewed on: 23rd April 2026
Jessica f's avatar
Jessica f
Reply from First Response Finance That's great to hear, thank you Jessica! Response date: 27th April 2026
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First Response Finance

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