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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Amazing customer service, really helpful any issues...

Amazing customer service, really helpful any issues they are quick to resolve always willing to help out if they can Reviewed on: 25th April 2024

First response were great at supporting me making a...

First response were great at supporting me making a late payment due to my daughter being in hospital and being without a car Reviewed on: 25th April 2024

The best time I ever worked ever

The best time I ever worked ever Reviewed on: 25th April 2024

So easy to deal with and the customer service is hon...

So easy to deal with and the customer service is honestly the best I’ve received. I needed to change the date of my DD due to a new job, this was completed so quickly, staff are friendly and polite! I literally had the confirmation email as I disconnected the call! Worth every star! Reviewed on: 25th April 2024

Fantastic will be using them again !!

The woman who dealt with my finance was brilliant and they managed to get it all sorted within one phone call and was always coming back to me with updates regularly will be defo using them again in the future Reviewed on: 25th April 2024

Very quick and seamless.

Very quick and seamless. Easy to understand and access my docs Reviewed on: 25th April 2024

Excellent service.

Excellent service, used twice now and am so happy with how easy they are to work with and get a great deal. Reviewed on: 25th April 2024

It’s brilliant, Very fast response when purchasing t...

It’s brilliant, Very fast response when purchasing the vehicle and over the moon to be a customer Reviewed on: 25th April 2024

The staff were friendly and very helpful hassle free...

The staff were friendly and very helpful hassle free finance Reviewed on: 25th April 2024

Very good and understanding on the phone

Very good and understanding on the phone Reviewed on: 25th April 2024

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