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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,000 reviews, last reviewed 28th Jul 2026

166% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I have used them a few times now and have never had... I have used them a few times now and have never had any issues with payment dates and when I needed to speak to a customer advisor they where helpful ... Read more Reviewed on: 28th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very easy and quick to get finance sorted staff are...

Very easy and quick to get finance sorted staff are very helpful kept me informed every step of the way they are that good I used them to finance my second car Reviewed on: 9th June 2024

Great company, very flexible and helpful.

Great company, very flexible and helpful. Reviewed on: 9th June 2024

Everything was handled very quick and professional

Everything was handled very quick and professional Reviewed on: 9th June 2024

My credit isn't amazing and I've used first response...

My credit isn't amazing and I've used first response finance to buy two cars now, excellent company. Everything happens very quickly once you apply and its very easy. I would definitely recommend and I will almost definitely use the company again myself. Reviewed on: 9th June 2024

Perfect service

Seamless service and quickly enabled us to buy a moped for our son, thank you Reviewed on: 9th June 2024

They have me what I needed at a time period I wanted...

They have me what I needed at a time period I wanted at a date I could afford Reviewed on: 8th June 2024

I have been with them for going on 10 years and I wo...

I have been with them for going on 10 years and I would never change the services is top of the table Reviewed on: 8th June 2024

Painless process

I was recommended and received a phone call promptly at the booked appointment time. The female agent was courteous and patient, scrutinised my finances and unlocked a great deal which meant I was able to get the car I want with no fuss. All other comms have been brilliant. Reviewed on: 8th June 2024

First class service always there

First class service always there Reviewed on: 8th June 2024

excellent and friendly customer service

Great and friendly customer service Reviewed on: 8th June 2024

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