Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

View other First Response Finance products

4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Dealing with this company was really a blessing to m...

Dealing with this company was really a blessing to me and others that I recommended to them . They have provided the best services for me and response according to my needs . They are very understandable ever when consumers complain about hardships situation. Reviewed on: 25th April 2024

Brought a car through you guys not as described and...

Brought a car through you guys not as described and when explained what had happened helped me through till I got a resolution..very reason for being a return customer Reviewed on: 25th April 2024

Car number 3

The only finance company that was able to finance me, the communication between myself and the staff is amazing, I had a super huge problem with my second car and the customer service I received helped me loads, paused payments, giving me information that I wasn’t getting form the dealership and they helped log a report and in the end gave the dealership a 2 week timeframe to sort the problem or to issue a refund which was done and now I’m on car number 3 with first response and I will stay being a customer. Reviewed on: 25th April 2024

They help me low payments over abit more time to pay...

They help me low payments over abit more time to pay so more affordable. So spoke to customer service and I changed payment dates . Reviewed on: 25th April 2024

Ford Puma ST Finance

They managed to provide finance for my second car without any issues. Great customer service! Reviewed on: 25th April 2024

Very friendly an quick had no problems getting my ca...

Very friendly an quick had no problems getting my car sorted !!! Reviewed on: 25th April 2024

Been using first response now for a few years, and h...

Been using first response now for a few years, and honestly cannot fault the staff, the level of service is exceptional. Reviewed on: 25th April 2024

I wouldn't go anywhere else

Easy, no hassle, simple process and great staff Reviewed on: 25th April 2024

bought my first car with this finance company and be...

bought my first car with this finance company and been great so far Reviewed on: 25th April 2024

Excellent service

Very happy good customer service Reviewed on: 25th April 2024

Alternative products

Car Finance
from Northridge Finance 2.82 from 6 reviews
Car Finance
from Close Brothers 1.63 from 68 reviews
Car Finance
from Creditplus 4.95 from 34 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub