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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Excellent service

5
Very happy good customer service Reviewed on: 25th April 2024
Sam H's avatar
Sam H

Helpful and easy

5
I struggled to find the right place for me and once I found first response I couldn't be happier with my service. It's easy touse to find out about your outstanding balance and the website is easy to navigate they were quick on responding when I had questions and when filling out my application. Reviewed on: 25th April 2024
Rhiannon M's avatar
Rhiannon M

Excellent customer service.

5
Excellent customer service. Have a low credit rating as I pay everything in cash, but i explained my circumstances and they said yes. I have now getting a better credit rating and its thanks for this company having the faith in me. Reviewed on: 25th April 2024
Julie M's avatar
Julie M

Straightforward and hassle free transaction and comm...

5
Straightforward and hassle free transaction and communications Reviewed on: 25th April 2024
Raymond boyle's avatar
Raymond boyle

Very fast and simple process.

5
Very fast and simple process. Deal with humans and not computers. Very efficient Reviewed on: 25th April 2024
Dan R's avatar
Dan R

Excellent service - always a speedy response.

2
Excellent service - always a speedy response.would use again for my next purchase Reviewed on: 25th April 2024
Ray B's avatar
Ray B

5* car finance people’s

5
They went out of their way to get finance secured for me and were lovely and easy to get car purchased. Reviewed on: 25th April 2024
Ali H's avatar
Ali H

always extremely helpful and responsive, have never...

5
always extremely helpful and responsive, have never had an issue and have always been amazing! any issue ive had has been resolved straight away and the staff are also very polite and friendly Reviewed on: 25th April 2024
holly w's avatar
holly w

Easy company to deal with

5
Ease of use friendly staff. Everything explained and friendly Reviewed on: 25th April 2024
Neil D's avatar
Neil D

Great service nothing was to much trouble and sorted...

5
Great service nothing was to much trouble and sorted with in a few hours Reviewed on: 25th April 2024
Paul barrett's avatar
Paul barrett

Review First Response Finance: Car finance now

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