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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Best Car Finance Company in the land.

5
Best Car Finance Company in the land. Reviewed on: 25th April 2024
Clinton M's avatar
Clinton M

always very helpful if need any help, the agents sor...

5
always very helpful if need any help, the agents sort problems very quickly Reviewed on: 25th April 2024
ian dolaghan's avatar
ian dolaghan

This is the 4th vehicle I have financed through 1st...

5
This is the 4th vehicle I have financed through 1st response finance and I have always been delighted with the customer service and the ease of everything Reviewed on: 25th April 2024
Nick D's avatar
Nick D

I have been given a finance car with radio not worki...

3
I have been given a finance car with radio not working , a wiper not working and 4 tyres worn away and no spare tyre Reviewed on: 25th April 2024
Sen Karavaki's avatar
Sen Karavaki

Very clear and efficient staff.

5
Very clear and efficient staff. Everything they do is prompt and professional and have great transparency Reviewed on: 25th April 2024
Brendan Moffatt's avatar
Brendan Moffatt

Fantastic customer service!

5
Fantastic customer service!! process was quick and easy to do. Reviewed on: 25th April 2024
Stephen C's avatar
Stephen C

Helped me when noone else did.

5
Helped me when noone else did. Brilliant service Reviewed on: 25th April 2024
Julie m's avatar
Julie m

Great customer service,best service for folk with a...

5
Great customer service,best service for folk with a poor history I'd highly recommend these guys!! Reviewed on: 25th April 2024
Denise M's avatar
Denise M

Customer services are very helpful

4
Customer services are very helpful Reviewed on: 25th April 2024
Stuart T's avatar
Stuart T

Issues with my car.

5
I had an issue with a car I brought, and first response finance ensured to step in and help me with the situation to be able to give the car back to the garage. I received nothing but exceptional service from first response finance! I would have still been stuck with the broken car to this day if it wasn’t for their help. Reviewed on: 25th April 2024
Chloe's avatar
Chloe

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