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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent Service Recommendation

Purchased 2 cars both times paid the dealer within 3 days of finding the vehicle we wanted excellent service beginning to end certainly be using them again Reviewed on: 10th April 2024

Existing customer

We have been a customer for years. Excellent service. Reviewed on: 9th April 2024

Very helpful

Very helpful and friendly they go out there way to help you to get the car you want Reviewed on: 9th April 2024

I'm on my 3rd car through first response finance

I'm on my 3rd car through first response finance Reviewed on: 8th March 2024

I applied for finance and within 2 hours was accepte...

I applied for finance and within 2 hours was accepted, and first Responce paid the dealer within 2days Reviewed on: 8th March 2024

They paid the Dealer before we had signed the paperw...

They paid the Dealer before we had signed the paperwork and that’s what I call first class service am definitely using them again for my next car and would definitely recommend to family and friends. Reviewed on: 8th March 2024

Simply the best

Excellent customer care,advisors are fully conversant with all aspects of financial needs Reviewed on: 6th March 2024

Made getting my car finance very easy

Made getting my car finance very easy and will be using again. Reviewed on: 6th March 2024

Now on my 2nd vehicle and been using this company fo...

Now on my 2nd vehicle and been using this company for 4-5yrs highly recommend. Reviewed on: 6th March 2024

Great experience!

Great experience! Almost halfway into my finance agreement and it's been plain sailing! Reviewed on: 5th March 2024

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