Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Amazing

5
Amazing company who look after their people and their customers with the highest degree of customer service Reviewed on: 11th May 2023

Easy process

5
I've had my car loan with these wonderful people, They were understanding of my needs and made sure I got the best deal. Very impressed and will use it again for my next vehicle. Reviewed on: 11th May 2023

Excellent company

5
What can I say I've been using frist response now for my last 4 cars and I've never had any problems not even when I had an accident and my car was written off they were very helpful I've even got my daughter to use them and she's very happy with the service they provided so if your looking to get your car financed look no further. Reviewed on: 11th May 2023

Brilliant company got my finance sorted same day as applying first class service t

5
can't fault First Response Finance every thing was sorted and signed for within 4 hours there definitely the best Reviewed on: 10th May 2023

Car finance

5
Very friendly helpful and quick Reviewed on: 10th May 2023

Amazing

5
Really amazing company yo get finance from. Very understanding if I can't make a payment one week. Definitely will get another finance from them and will recommend to family and friends Reviewed on: 10th May 2023

former customer

5
will move mountains to help you get on the road, highly recommend, talented company, great results.. Reviewed on: 10th May 2023

They were beyond fab for us!

5
Honestly the most fantastic service before during and after. Helped us no end with a manufacturers issue 2 years into the agreement thanks Reviewed on: 10th May 2023

Quick and Easy

5
Got my finance through First Response 4 years ago via a dealership, was a quick and easy process and they even sorted out the rest of the finance on my old car, saving me the hassle. Never had any problems and wouldn't hesitate to use them again. Reviewed on: 10th May 2023

Best finance company around!

5
Currently financing my 2nd car with this company. Wouldn't go anywhere else. Fast and easy process with fantastic customer service! Reviewed on: 10th May 2023