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First Response Finance: Car finance reviews

4.87
Based on 8,000 reviews, last reviewed 28th Jul 2026
166% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I have used them a few times now and have never had... I have used them a few times now and have never had any issues with payment dates and when I needed to speak to a customer advisor they where helpful ... Read more Reviewed on: 28th July 2026
Diane N's avatar
Diane N

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (8000)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

So easy and simple nothing to hard

5
So easy and simple nothing to hard Reviewed on: 6th June 2024

Quick and easy decision, money handed to the dealer...

5
Quick and easy decision, money handed to the dealer promptly, wasn’t even like I was buying on finance. Reviewed on: 6th June 2024

Professional service

4
Getting finance was quick and seamless, pleasant experience. Reviewed on: 6th June 2024

Above and beyond.

5
Fast, simple, straightforward, with excellent customer service when needed. A++ Reviewed on: 6th June 2024

Amazing finance company

5
Great customer service. I have been with First Response since 2021 when I bought a Suzuki. I have never had any issues with them and all their staff are always willing to speak with you should you have any issues. I am really happy with the customer service provided by First Response Finance. Reviewed on: 6th June 2024

20yrs of the best service from FRF

5
I’ve been with your company for 20 plus years and you have always been exceptional with helping me find the car I want with a very easy process. Reviewed on: 6th June 2024

Fantastic

5
Fantastic help from the team to secure my claim would recommend to anybody Reviewed on: 6th June 2024

Excellent customer service

5
They have great customer service. They are happy to help Reviewed on: 6th June 2024

I receive answer fast ,the staff speak Nice

5
I receive answer fast ,the staff speak Nice Reviewed on: 6th June 2024

Perfect service, excellent communication and brillia...

5
Perfect service, excellent communication and brilliant staff. Used twice now and would go anywhere else Reviewed on: 6th June 2024