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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Fantastic right from start

5
Fantastic service very helpful and go the extra mile to cater for their customers, I wouldn't use any other company for car finance anymore currently on my 2nd car with them Reviewed on: 10th May 2023

Brilliant Company

5
Have used First Responce now for around 6 cars, during this time I had one other car which was with a different finance company, but soon came back to First Responce. Whenever you need to speak to someone they are always there to help and assist with almost anything. I'm currently looking for another car so hopefully will be speaking to them again soon Reviewed on: 10th May 2023

Car finance

5
Listend to why my credit score was low and how I fell behind with bills understood my personal life and helped me get my first car they have gave me a chance and I could not be happier highly recommended Reviewed on: 10th May 2023

Amazing service

5
Can't fault 1st response at all they're brilliant best place for finance I have gone with will use them again Reviewed on: 10th May 2023

Great Company

5
Easy from start to finish, Easy understanding finance. Reviewed on: 10th May 2023

Brilliant company and service

5
I'm on my second car with First Response Finance. Always very clear from the outset on payments, interest and totals. Very easy to deal with, no complaints at all. Reviewed on: 11th April 2023

Second car with them

5
They are so quick and efficient. Took 2 days to get my new car. And they deal with most dealers. Reviewed on: 12th February 2023

Great service and excellent customer support team

5
I had a car finance, I'm very happy with the service. Reviewed on: 24th September 2022

Very reliable and helpful service

5
I have been with this company for a while now they have been very helpful and ture to there word they also change the finance over to my new car and sorted everything out for me so I didn't have all the stress that I normally would have had and they made everything go through really smoothly for me as well thank you Reviewed on: 23rd September 2022

Excellent

5
Very good very fast decision Reviewed on: 31st August 2022