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First Response Finance: Car finance reviews

View other First Response Finance products
4.87
Based on 7,995 reviews, last reviewed 21st Jul 2026
34133% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026
Samson M's avatar
Samson M

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7996)

Easy to contact.

5
Easy to contact. Friendly staff that couldn't do enough for me. Their hole process was finished within an hour, and it felt right from start to finish. Reviewed on: 6th June 2024
Kelly M's avatar
Kelly M

100% recommend

5
Interest rates are a bit high but staff are very friendly, helpful and understanding Reviewed on: 6th June 2024
Morgan Dowler's avatar
Morgan Dowler

Having used them previously and being the only compa...

5
Having used them previously and being the only company to actually talk to you about your finances and affordability I didn't hesitate to use them for a 2nd time for car finance. It gives you a chance to explain yourself which you cannot do with anybody else who just go by a computer screen credit score and wipe you off. I've also had loans from them and every department I speak to is always so helpful. There was a little error my end this time when taking the finance out but first response immediately noticed and rang me to check my first payment would be affordable and offered to move the first payment date. Excellent service cannot fault them at all. Reviewed on: 6th June 2024
Lynsey d's avatar
Lynsey d

Great finance company for the second time.

5
Great finance company for the second time. My credit isn’t great too and very helpful. Customer service are fantastic and helpful. Can’t fault anything. Very happy to help me and answer my queries. Reviewed on: 6th June 2024
Joanne K's avatar
Joanne K

Were kind to me when I lost my job during lockdown

5
Used them for two car loans, quite expensive credit, but other than that, very good customer service and they were very kind to me when I lost my job during lockdown in 2020. Reviewed on: 6th June 2024
Chris B's avatar
Chris B

Easy process and very clear instructions

5
Easy process and very clear instructions Reviewed on: 6th June 2024
Jason D's avatar
Jason D

It was so simple...

5
It was so simple, a couple of texts after filling the form in and I was a car owner! Reviewed on: 6th June 2024
Anonymous's avatar
Anonymous

Helped where other refused

5
Great communication and provided good prices where others refused to give me car finance because im on benefits which includes pip for my disiability. Reviewed on: 6th June 2024
Jamie 's avatar
Jamie

First Finance indeed when you need help

5
I was selected by First Finance among other companies that rejected me based on my credit score. I’m happy because they supported me in getting my car financed. Reviewed on: 6th June 2024
Jide Ashaolu's avatar
Jide Ashaolu

They were on the ball at all times.

5
They were on the ball at all times. Nothing was too much trouble and I felt in good hands throughout my experience with them purchasing a car with them as my finance broker Reviewed on: 6th June 2024
capsuletoy's avatar
capsuletoy

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