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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

Lee s view

5
They are great company always there to help,offer payment by debit cards for weekly paid, fairly quick service can be used most car garages if you want a certain car Reviewed on: 14th August 2022

Car finance

5
Very grateful of first response to give me finance for a car Reviewed on: 14th August 2022

Had many car though them

5
Never had any problem with them all way there for help Reviewed on: 13th August 2022

very friendly

5
It Was a very smooth and easy transaction and the person i dealt with was friendly, helpfull and polite Reviewed on: 13th August 2022

Great company

5
I found them very helpful, they kept us informed as to what was happening with our application, always polite and nothing was to much trouble, the whole process was dealt with very quickly. Reviewed on: 13th August 2022

100 percent support

5
It's true they're first response that's what they did. I was so grateful of their support it took less than 3 hours and they said yes to me. Am so grateful I appreciate them, Specially Samuel who deals with my paper work. He listened to everything I said and what I wanted. Samuel if you are still with the company just to let you know its one year this month thank you so much for the way you handle things. APPRECIATE. Reviewed on: 13th August 2022

Excellent customer service and friendly advice and staff

5
Helped me out with car finance and talked me threw the application process. Was very helpful throughout the full process. I didn’t have to wait for long on hold when calling them. Excellent service all round Reviewed on: 13th August 2022

Very quick & helpful

5
First response sorted my car finance out very quickly no fuss or hassle & I drove away with my new car in less than 5 days Reviewed on: 12th August 2022

Understanding and Considerate

5
They really do care to get you a car regardless of credit rating. As long as you can afford it. Love this company Reviewed on: 12th August 2022

They are the best

5
I'm on my thirs car from them, each time was super easy and very straightforward. All the team are very proffessional and know exactly how to help you. Reviewed on: 12th August 2022

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review