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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7996 reviews)

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4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7996)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Very though, very diligent and very hobest

Very though, very diligent and very hobest Reviewed on: 6th June 2024

Great service

They were all really helpful in getting us sorted with our new car and there was no pushing us to make a decision on taking the finance Reviewed on: 6th June 2024

Very helpfulrecently

Very helpful as I have had personal challenges recently they were very understanding and supportive Reviewed on: 6th June 2024

Always so helpful

Always so helpful no matter what I ring for Reviewed on: 6th June 2024

Outstanding customer service at all times

Outstanding customer service at all times Reviewed on: 6th June 2024

Bought a car on finance very straight forward

Bought a car on finance very straight forward Reviewed on: 6th June 2024

Great customer service.

Great customer service. Very quick and efficient Reviewed on: 6th June 2024

Always happy to help.

Always happy to help. I have been with first response for over 6 years now and each car hire I have purchased the interest comes down. Great team Reviewed on: 6th June 2024

2 package deal

I have 2 finance packages and have always found staff to friendly and most helpful Reviewed on: 6th June 2024

I have used First Response twice, very helpful tele...

I have used First Response twice, very helpful telephone staff, nothing rushed, everything explained well, definitely my choice. Reviewed on: 6th June 2024

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