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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Quick and easy

Everything sorted very quickly and easily, agents very friendly and helpful Reviewed on: 12th August 2022

Excellent service

I have used first response a couple of times now. I have always had great service no matter what I wanted to know. Very quick reply to application. Staff always very polite and extremely knowledgeable about products. I would not hesitate to use again or recommend to anyone Reviewed on: 12th August 2022

S.M.A.R.T

Very accommodating, supportive, realistic and thorough. Informative, friendly and extremely professional in their care and service provided. Reviewed on: 12th August 2022

Affordable Payments

Worked with me 100% and broke my payments into weekly affordable amounts. Absolutely amazing would highly recommend. Reviewed on: 12th August 2022

Car finance

Straight forward a fantastic experience dealing with this company they do what they say I would recommend them to anyone looking for help with finance thanks guys Reviewed on: 12th August 2022

Great company

They are extremely friendly and helpful Reviewed on: 12th August 2022

Fantastic service

A fantastic service made all the more personal by dealing with one individual (Mike) throughout. Extremely quick response and a really easy process Reviewed on: 12th August 2022

Highly Recommended

I’m very pleased and happy with the service I have received from the First Finance Response.The buying process was easy going and my query has been dealt in the professional and fast way.Thanks for an excellent Customer Service! Reviewed on: 12th August 2022

Above and beyond

They never gave up in helping getting the car that we needed, with the problems that rose up and they find a way to help with it.so I would recommend them to all my friends and family Reviewed on: 12th August 2022

Painless car finance

Car finance sorted with one phone call very helpful and knowledgeable staff explain everything to you in layman's terms would highly recommend. Reviewed on: 12th August 2022

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