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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8000 reviews)

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4.87

Based on 8,000 reviews, last reviewed 28th Jul 2026

166% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I have used them a few times now and have never had... I have used them a few times now and have never had any issues with payment dates and when I needed to speak to a customer advisor they where helpful ... Read more Reviewed on: 28th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8000)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Always happy to help.

Always happy to help. I have been with first response for over 6 years now and each car hire I have purchased the interest comes down. Great team Reviewed on: 6th June 2024

2 package deal

I have 2 finance packages and have always found staff to friendly and most helpful Reviewed on: 6th June 2024

I have used First Response twice, very helpful tele...

I have used First Response twice, very helpful telephone staff, nothing rushed, everything explained well, definitely my choice. Reviewed on: 6th June 2024

Easy and very quick to deal with

Easy and very quick to deal with Reviewed on: 6th June 2024

really happy straight forward

really straight forward, salesman was very friendly and thorough. Reviewed on: 6th June 2024

Professional service, helpful staff

Professional service, helpful staff Reviewed on: 6th June 2024

Never had a issue always been fast and reliable

Never had a issue always been fast and reliable Reviewed on: 6th June 2024

An amazing company

An amazing company, who make sure everything is easily understood and are genuinely nice people and a great company. We have been with them for at least 7 years and would highly recommend to anyone Reviewed on: 6th June 2024

outstanding organisation

helpful , kind , put customers first Reviewed on: 6th June 2024

Highly recommend

I used them to finance a scooter, everything was simple and well explained Reviewed on: 6th June 2024

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