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First Response Finance: Car finance reviews

4.87
Based on 7,995 reviews, last reviewed 21st Jul 2026
34133% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026
Samson M's avatar
Samson M

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7996)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Had a great experience with first response finance

5
Had a great experience with first response finance when I first brought my car, they were so lovely and kind over the phone, they reassured me everything was going to be okay and they made everything work brilliant for me, Reviewed on: 6th June 2024

Easy and hassle free service.

5
Easy and hassle free service. Got the loan easily no need to keep thinking about repayments, easily available schedule to see on the website to know when and how much money is due. Reviewed on: 6th June 2024

Can't beat 'em

5
You have me the chance to obtain car finance when my last provider refused me..And I have a car that I love..with the room I need for my children Reviewed on: 6th June 2024

Couldn't fault it at all.

5
Couldn't fault it at all. From start to finish was perfect Reviewed on: 6th June 2024

Very prompt , attentive staff and easy to understand...

5
Very prompt , attentive staff and easy to understand the way company work Reviewed on: 6th June 2024

Very good service thank you for helping me

5
Very good service thank you for helping me Reviewed on: 6th June 2024

First time financing a car and First response financ...

5
First time financing a car and First response finance made the whole experience very straight forward, they told me everything and gave me a lot of details. If I’ve ever needed help or had a query about my car finance they have been excellent and they’ve always managed to get me the help or facts I need. So happy with them and I’ve been recommending them to my friends and family since I started my car finance over a year ago! Reviewed on: 6th June 2024

Very fast and friendly

5
Very fast and friendly nice to deal with and smooth all the way process was completed and vehicle was ready within an hour Reviewed on: 6th June 2024

Amazing service

5
Great customer service, never left on hold for hour and always able to answer any questions when I’ve called definitely best finance company I’ve been with Reviewed on: 6th June 2024

Car finance

5
Very easy applying and all done on line fast and easy process any problems you have you just sign in and get it sorted Reviewed on: 6th June 2024