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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Reliable

Quick, reliable. Kept in touch everyday Reviewed on: 11th August 2022

High recommend

They helped me so much when no one else word - fantastic Reviewed on: 11th August 2022

The best company by far

First response was the first time I applied for any kind of finance solely,my husband handled all that kind of stuff as I wouldn't have known where to start. Sadly my husband passed away so I had two options either try to buy myself a new car or start taking public transport,inwhich I'm ok with that but my children wouldn't be ,as my daughter is autistic and my other two have social anxiety so I went with option one ,first response made everything so straight forward and explained things I didn't understand now I have my new car and everyones happy thanks to f.r Reviewed on: 11th August 2022

First respone is simply spot on

Tried other finance companies. But they failed . Meant to be soft credit searches. But found out they were damaging searches. And some very high in interest rates. And wanting to dominateby offering 60 months terms , when only wanting 36 months terms. Reviewed on: 11th August 2022

First class

From initial contact they were very friendly and easy to understand and gave me my options clearly that I understood, I'd be more than happy to recommend first response to anyone they clear and upfront and worked through my credit history, first class credit company Reviewed on: 11th August 2022

Pleasant friendly staff

Always on hand to help with enquiry, pleasant friendly staff, quick response to ur enquiry Reviewed on: 11th August 2022

Amazing company

1st class company. Simple online application and when I found the car I wanted they released the funds immediately. I had struggled to find finance but first response made sure I found the car I wanted. Would recommend this company 100% Reviewed on: 11th August 2022

We're fantastic helped me get on road

They were amazing,it's down to them I've got my independence back,as I have disability and need car Reviewed on: 11th August 2022

Very straight forward.

I have had an amazing experience with first response. The procedure was really straight forward. Quick response and very simple process. Reviewed on: 11th August 2022

Excellent company

Excellent customer service, very friendly, always on hand to help customers. The company keeps u up to date at all times Reviewed on: 11th August 2022

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