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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7995 reviews)

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4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7995)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent customer care when speaking to advisers wh...

Excellent customer care when speaking to advisers who are helpful and knowledgeable. Reviewed on: 6th June 2024

Always very helpful And always willing to do the bed...

Always very helpful And always willing to do the bedt for me Reviewed on: 6th June 2024

I have 2 cars on finance with first response and the...

I have 2 cars on finance with first response and they have always been quick, efficient and excellent with their customer seevice Reviewed on: 6th June 2024

Very customer focused they give great customer service

Very customer focused they give great customer service Reviewed on: 6th June 2024

Fantastic service, used these 2 now

Fantastic service, used these 2 now Reviewed on: 6th June 2024

Helping hands

Always able to help and always trying to work with finances available. Been with them for 3 different cars and I will be bk for my 4th soon Reviewed on: 6th June 2024

Excellent service, quick and easy would recommend

Excellent service, quick and easy would recommend Reviewed on: 6th June 2024

no easier way to get a car finance

Getting the finance was easy and straight forward, changing details after moving, payment details etc is very easy as well. No problems at all Reviewed on: 6th June 2024

Always a great experience!

Always a great experience and brilliant customer service. Never went without the answers I needed, lovely down to earth staff. And when I changed my vehicle they did all they could to keep me. Reviewed on: 6th June 2024

Nothing bad at all to say whatsoever

Nothing bad at all to say whatsoever Reviewed on: 6th June 2024

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