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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Brilliant amazing

First response finance are helpful friendly and the help you with the finance that's suit you and do the repayment that suit you they just great all round and go the extra mile Reviewed on: 11th August 2022

Friendly, easy and quick

They didn’t just look at my score they looked at my affordability as of now and the near future very understanding and extremely friendly Reviewed on: 11th August 2022

Highly recommend

Very easy to deal with and happy to help with problems Reviewed on: 11th August 2022

Very good

Lovely staff and good company Reviewed on: 11th August 2022

Was a breeze

I needed a car as soon as possible due to having a large family...i went through first response finance and frim start to finish from the application to the phone call was easy and stress free...and hey they even sent me a big bar of dairy milk!! Now that was a bonus Reviewed on: 11th August 2022

Fantastic

Straight forward process from start to finish. Treated with respect and always happy to help. Brilliant company would highly recommend. Reviewed on: 11th August 2022

Finance

I believe they help people that can’t get a finance agreement but prey on the customers by putting their apr sky high. Same as their loans 88% apr shocking Reviewed on: 11th August 2022

Excellent

Would highly recommend. Very pleased and helped me massively Reviewed on: 11th August 2022

1st class

From the 1st call and email to the last they have been 1st class any question i had was dealt with right away could not ask for a better company Reviewed on: 11th August 2022

Poor credit and still helped me get my first bike!

I have jist been discharged from a trust deed for a few months and was finding it hard getting any sort of finance but First response took me on and helped me get my first motorbike! Reviewed on: 11th August 2022

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