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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very helpful easy

Very easy to apply age no problem Very glad I found them Reviewed on: 3rd August 2022

Jair da Costa

I really liked your work system, simple, fast and efficient. Thanks Reviewed on: 2nd August 2022

I have been with first response for a long time they were so helpful getting my finance that we never changed when we got our new car we stuck with them

Great company for car finance I would recommend anyone who needs finance to give them a call Reviewed on: 1st August 2022

Best there is

Best experience I have had with anyone a massive thankyou I was struggling to get a car on fiance for along time and was told to try first response and was excepted amazing person going through everything with me could of asked for a better place to go defo recommend Reviewed on: 1st August 2022

Great service

Great service and always willing to help when needed Reviewed on: 1st August 2022

Great customer service

Always there when needed great services definitely recommend Reviewed on: 1st August 2022

Amazing, Highley recommended

Helped me to get my first car, I had defaults and poor credit, and never thought I was going to get accepted. However they made it possible and didn't judge me on my past. Because I could afford the repayments they made it happen for me. So kind and caring throughout and even with the call to discuss my finances it felt like talking to a friend as a pose to feeling under pressure or worried, completely at ease. They dealt with me professionally throughout and I would recommended them to anyone looking for finance in the future! Reviewed on: 1st August 2022

Best

Fast and good team.vary helpfull. Reviewed on: 1st August 2022

Very good service.

Very helpful and explained everything from start to finish. Reviewed on: 31st July 2022

Friendly/helpful service

I've delt with first response 3 times now. I'm currently on my 2nd motorbike with them. .the layout of how you would like to pay either weekly monthly on the date you choose is no problem for them. You allways kept up to date with your account and theatest information. I would recommend to anyone to them looking for finance Reviewed on: 31st July 2022

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