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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Very professional well organise

5
When though very quick was sired with a Garge and got my car straight away Reviewed on: 26th July 2022

Brilliant people really friendly and polite

5
Really friendly and polite they helped me get a moterbike absolutely brilliant will definitely recommend Reviewed on: 26th July 2022

Quick easy service to use

5
Friendly staff on phone, happy to help and explain everything well. Reviewed on: 26th July 2022

Best company

5
Best company about , they deserve to win Reviewed on: 26th July 2022

Excellent service

5
First time to use this company and the results were fantastic, great people and nothing was to much for them to help recommend this company to first and old and new customers Reviewed on: 26th July 2022

Great

5
Very good customer service I had no problems getting the finance on the bike I wanted. Reviewed on: 26th July 2022

Amazing customer service great value for money

5
Fantastic customer service easy to talk to Reviewed on: 26th July 2022

Excellent service

5
Always helpful, customer service above and beyond. Reviewed on: 26th July 2022

Caring, brilliant, understanding.

5
When I first joined with first response, I was dire need of a car. With two autistic children and work having a vehicle is a major asset and help in every single day of my life. With their help I was able to get a car and be able to maintain my line of work and support my children. The monthly costs are adjusted to me and my ability to afford, they are always there for advice if needed. I will always recommend first response due to the care and help they gave to me and my family. Reviewed on: 26th July 2022

Great company to work with

5
On my 2nd car finance with this company , would recommend Reviewed on: 26th July 2022