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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
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Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Consumer experience

5
Very efficient customer service Reviewed on: 25th July 2022
Gib Isa's avatar
Gib Isa

Satisfied

5
I was really pleased with the service I received it was second to none and so friendly and I could not ask for more thank you first response your brill Reviewed on: 25th July 2022
James Brown's avatar
James Brown

Great service to loyal customers

5
Have had my past 4 cars of first response always exceptional to deal with Reviewed on: 25th July 2022
Mark's avatar
Mark

Best company ever!!!!

5
I've been using them for over 20 years and they are the best in every way, I won't use any other company and they always give me the best possible service. Reviewed on: 25th July 2022
Kelly Lovelock's avatar
Kelly Lovelock

Great company

4
Good company to deal with, interest a bit high, overall will work with this company again...will definitely invite friends and family. Reviewed on: 25th July 2022
Brooklyn 's avatar
Brooklyn

Very understanding.

5
Ive been with first response finance for 3year plus now, they treat you as a person and understand your financial situation, and will help you as much as they can. Reviewed on: 25th July 2022
Mike3659's avatar
Mike3659

Great service

5
Great service very helpful and easy to work with Reviewed on: 25th July 2022
Darrell Marsh's avatar
Darrell Marsh

Cannot recommend enough!

5
Absolutely brilliant service! Have bought my last two cars with First Response, and have never received a better service from a financial company in my life! Highly recommended! Reviewed on: 25th July 2022
Gareth Harcourt's avatar
Gareth Harcourt

Reliability.

5
They are just, fair and fast in decisions making. Reviewed on: 25th July 2022
Adebayo Samson's avatar
Adebayo Samson

Pure pleasure

5
When all the other finance companies with promises to guarantee to help failed... First response were there to back me up! It was a very easy setup process and any further help was just a phone call away! I would certainly recommend! Thanks guys Reviewed on: 25th July 2022
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David Pybus

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