Paid advertisement
Smart Money People Logo

First Response Finance: Car finance reviews

4.88
Based on 7,253 reviews, last reviewed 22nd May 2026
31300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great efficient experience through your supported de... Great efficient experience through your supported dealer Reviewed on: 22nd May 2026
Thomas's avatar
Thomas

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (7253)

Excellent experience.

5
After taking to frf I was over the moon with there services. All there to help staff excellent from start to finish. If you need finance try first response finance just a phone call away from getting a new car,van or motorbike. 100% . Reviewed on: 11th August 2022

Very happy

5
I took out car finance with this company I don't have good credit history but this company did everything possible to help me secure the finance for my new car at a very reasonable price ,the whole process was very easy from the initial application to the funds being transferred to dealership I've spoke to a couple of the staff on the phone and both times they have been very helpful and friendly would definitely recommend first response and certainly use them in the future. Thank you first response team Reviewed on: 11th August 2022

First response finance

5
A excellent team of people helping gain the car I need to support my disabled wife, nothing was to much for them, even when struggling to pay the repayments, they changed my policy to weekly to try and help, which it did. I would highly recommend first response finance to anyone. Kind regards M.Robinson Reviewed on: 11th August 2022

Easy car finance

4
Contacted first response car finance around 8 years ago as at the time was struggling to obtain any finance, there rates are lower than alot of other companies out there but still reasonable, been with this company ever since , why go anywhere else if your happy. Cannot thank you enough for the easy application and fast payout to all car sales . Reviewed on: 11th August 2022

My 1st time experience

5
This is the first time I have used first response finance and I promise it won't be the last. From start to finish there colleagues could not have done enough to make my transaction that little but smoother. I finally got my dream car and its all thanks to you guys. Well done and keep up the work!! Reviewed on: 11th August 2022

Excellent experience quick

5
Quick, polite, no hassle. Brilliant Reviewed on: 11th August 2022

Very easy,helpful company

5
very fast and easy realisation of transaction,good contact Reviewed on: 11th August 2022

Fantastic

5
Easy do deal with had 3 vehicles now and all have gone very smoothly Reviewed on: 11th August 2022

Customer Service

5
I've been buying cars with First Response over the last Ten years plus I won't go anywhere else because the level of customer care provided is excellent to say the very least. Natter what life has thrown me ; I can say for sure that, they go very far t accommodate my needs atany time ; and that without a doubt I will not have been able to get a car partly because I disabled. Every time I replace the cars I have been able to get , I've been gradually raising the bar in order to get a newer and better car which cares for my needs. Can't say fairer than that... Reviewed on: 11th August 2022

Excellent Customer Service

5
From start of application to completion and acceptanse staff were very courteous, helpful and a real pleasure to talk to Reviewed on: 11th August 2022

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review