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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Car finance and loan

I'm a customer with first response finance there a great company to work with and always there to help Reviewed on: 25th July 2022

Car finance

I'm a customer with first response there amazing can't fault them Reviewed on: 25th July 2022

10 the top of top

The best and most important thing to have when you have your own car..Great job and great skills to everyone. Thank you and all the best for more awards and give back to the customers the best options to follow .thank you Reviewed on: 25th July 2022

Saved the day

Honest after having financial difficulties first response took a leap and gave me help, not only have they helped by being a saver they have allowed me opportunity to build my credit score thank you so much for helping me Reviewed on: 25th July 2022

Fab service

Excellent customer services and a pleasure to deal with Reviewed on: 25th July 2022

Very easy and quick

Been with first response for around 5 years now and have always been very helpful, quick and easy. Last time when my car had to go, I applied and everything was done online sending my documents and could see once it all had been approved. No waiting for phone calls or waiting or being put on hold for someone to answer. Will continue to use in the future. Reviewed on: 25th July 2022

Excellent service and easy to deal with

Excellent experience easy and efficient to deal with Reviewed on: 25th July 2022

An overall brilliant company

I have used first response twice now and both times have been extremely pleased with how they handle customer service and making sure it is right for you. An example; I had a car accident last year had a pay out paid the finance off my vehicle. Before they accepted me for another finance they made sure that it was safe for me to drive by asking for evidence from a gp (depending on the situation). Once I was all cleared to drive they made sure that before I took our finance it was affordable for me to do so. A brilliant company where the customer comes first!! Reviewed on: 25th July 2022

Quick and Easy

from making the enquiry to completing the entire process was trouble free and very quick....great value, and well explained Reviewed on: 25th July 2022

On the ball

Updates regularly, communication of any upcoming payments. Reviewed on: 25th July 2022

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