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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Friendly, approachable staff, any problems will help to sort it straight away or as soon as possible

Definitely recommend as had no problems with this firm whatsoever Reviewed on: 25th July 2022

Friendly

I found them very friendly and caring and understanding and they always lookout for you thank you Reviewed on: 25th July 2022

Top finance from a great company

First response have been brilliant. They've provided me with years of happy motoring giving me the best finance options along the way. Would 100% recommend First Response on my friend and family as I have already done in the past. Reviewed on: 25th July 2022

Saved my life

I was having so much trouble with my old car. It was taking its toll on my mental state. Lots of bad feelings and thoughts going round my head and then First Response come to my rescue and i got a new car. Lift so much unbearable weight off of my shoulders. I trully didnt know how i was going to make it out of my rutt. Thank you First Response. Reviewed on: 25th July 2022

Great experience no hassle

No hassle very good customer service Reviewed on: 25th July 2022

Simple, flexible.

Quick and easy payment set up. Option for multiple payments throughout the month is also really convenient. Anytime I've had to contact them, they've been brand new! :-) Reviewed on: 25th July 2022

Amazing

Easy company to deal with. I would highly recommend this ultra ultra ultra amazingly amazing company to my friends and family. As you know, everyone has discussions with their loved ones about finance companies. Reviewed on: 25th July 2022

Awesome

In a very space of time the sorted out my finances and I a proud owner of a beautiful car, many thanks to the team Reviewed on: 25th July 2022

Good

Good experience Good good good good Reviewed on: 25th July 2022

would recommend

they did everything they possibly could to help me afford the vehicle I wanted, thankyou! Reviewed on: 25th July 2022

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