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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

Understand people

5
Helps the needy people who are in financial issues Reviewed on: 24th July 2022

Amazing service

5
Absolutely amazing service .. so nice snd helpful. Definitely recommend them. Reviewed on: 24th July 2022

Amazing

5
I’ve been with first response since my first financed car about 9 years ago, they have always been easy to deal with and will go the extra mile constantly to help, including sorting the finance with the garage while I was on the train to get the car. Incredible customer service understanding and respectful at all times. Would never choose another finance company. Reviewed on: 24th July 2022

Amazing g service

5
Didn't think anyone would give me a chance at finance but first response was so helpful gave me credit for an affordable amount all was straight forward no hassle or delays perfect customer service won't go with anyone else now Reviewed on: 24th July 2022

so helpful

5
First Response Finance were very helpful to us as we were in desperate need of another car , my previous car broke after 15 years .As my Husband is Disabled we can not be without a car , they were very helpful ,explained everything to us and were very fast within a week we had a new car . Reviewed on: 24th July 2022

Excellent service

5
Excellent service and easy to work with them Reviewed on: 24th July 2022

Amazing service!

5
I couldn't get financial support to purchase a car from anyone! I tried everywhere. This company gave me peace of mind and I was able to have a car which gives me less to worry about at an affordable price Reviewed on: 24th July 2022

Excellent service

5
Got my car finance through first response, they where amazing everything was done quickly, they understood my financial strain and didn’t hold it against me. They met my needs in every way they could! Defo recommend Reviewed on: 24th July 2022

Excellent finance company

5
Sorted my finance to perfection Reviewed on: 24th July 2022

Winners everytime...

5
This is my 2nd car I'm paying with them and they always been working with you in every given situation... Very friendly staff 10stars from me... Reviewed on: 24th July 2022

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review