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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6930)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Couldn’t ask for more!

Extremely helpful when other companies were not. Customer service was fantastic making sure I understood all the information I needed to know and have kept me updated with my balance after payment. Could not ask for more! Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Paul! Response date: 17th June 2025

Made my seach for a care much easy as they gave me a...

Made my seach for a care much easy as they gave me a deal that was easy on my pockets. I have been able to have a car and still continue to save as well stay up-to-date with my monthly car payment. First response is the best they understand how the economy is and they provide the best service Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Emmanuel! Response date: 17th June 2025

Could get car finance but they gave me a chance and...

Could get car finance but they gave me a chance and been here for 7 years now Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Martin! Response date: 17th June 2025

Fast and efficient service easy to use and reliable

Fast and efficient service easy to use and reliable Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 17th June 2025

Good customer service.

Good customer service. They follow up with the choice of car and make sure you are comfortable before moving to make a purchase Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Benjamin! Response date: 17th June 2025

THE BEST!

My experience was Awesome. First Ootiin finance is simply the best! Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Emmanuel! Response date: 17th June 2025

SaraNoura

Very understanding customer service, Fast and no complications Reviewed on: 14th June 2025

Reply from First Response Finance Thank you Somayeh for the four-star review! Response date: 17th June 2025

Kind and helpful

Always have been polite and helpful over the phone when I have a query about any finance. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 17th June 2025

Excellent Service from Start to Finish!

Excellent Service from Start to Finish! First Response Finance made the whole car finance process incredibly smooth and stress-free. From the moment I applied, their team was professional, helpful, and genuinely friendly. Communication was clear at every stage, and they took the time to explain all the options in a way that made sense. What really stood out was how they treated me as a person, not just a number. Even with a challenging credit history, they were understanding and offered a fair and affordable deal that suited my needs. I’m now driving a car I love, and I couldn’t be happier. Highly recommend First Response to anyone looking for car finance with a personal touch! Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Patrick! Response date: 17th June 2025

Overall very easy process and you can easily get job...

Overall very easy process and you can easily get jobs done over the phone Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Parth! Response date: 17th June 2025

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