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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Fantastic customer service

What a great company to fund your vehicle with! friendly as well as extremely supportive. Will continue to recommend them. Reviewed on: 24th July 2022

Happy car buyer

I found car finance through first response very easy & stress less they was very helpful & car went through within the hour i was driving it away .i would use them again in the future & have recommended to other one of which drives a vehicle financed by tou Reviewed on: 24th July 2022

Great service

Great service. People on the phone couldn’t help enough. Highly recommended Reviewed on: 24th July 2022

Greg musto

Really professional and help me out a lot with every query I had Reviewed on: 24th July 2022

Fantastic service

Fantastic service. Helpful and understanding of situations when applying. Personal service with your application adviser. Reviewed on: 24th July 2022

Nice people to do business with

From the setup process till date, it's been plain sailing...no problems. I'm even informed if payment dates are going to change. Will highly recommend them to friends and family. Reviewed on: 24th July 2022

Just perfect

Just perfect i can pay weekly 0n pay day, and not even notice perfect customer service, friendly and helpful, would recommend first response Finance to all and everyone . Thanks for all your help Reviewed on: 24th July 2022

Amazing company

I had the worst credit score in the would and first response finance gave me the chance to get on the car finance ladder amazing support very easy online website and very friendly staff Reviewed on: 24th July 2022

Brilliant affordable finance company

As I'm a member of many years coming back to first response finance an being helped in choosing the right car an good monthly payment from the helpful safe is very professional,I have recommended first response finance to all my family members an hopefully they will also the company... thanks first response Reviewed on: 24th July 2022

Very helpful and proffessional

This is the 3rd time I have used this company for my finance. I would 100% recommend these guys to anyone, they help you through every step from application to payout, and explain anything you need to know. Great experience with them and will definitely be using their services again. Reviewed on: 24th July 2022

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