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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Would recommend

Amazing customer experience helped me threw all the way would definitely recommend Reviewed on: 24th July 2022

Friendly and easy to use

Would recommend to others no complaints Reviewed on: 24th July 2022

5 star service

Amazing service.. friendly staff and bend over backwards for you every step of the way!! Wouldn’t want to go with anyone else xx Reviewed on: 24th July 2022

Best finance company i have ever dealt with will continue to use for all future finance needs recommend ed 100%

Excellent customer service friendly helpful staff best finance company I have ever used Reviewed on: 24th July 2022

First Response Finance

They are very professional, very quick and very polite. Reviewed on: 24th July 2022

Great company

Amazingly fast results and reasonable interest on finance Reviewed on: 24th July 2022

Stacey mckay

Always on able to get then when you need them and Always willing to help Reviewed on: 24th July 2022

Excellent customer service

Had excellent after care through the pandamic and great customer service support Reviewed on: 23rd July 2022

Great experience

Staff are so helpful and friendly and had my finance organised in one short call Reviewed on: 23rd July 2022

Outstanding

First response have provided me with car finance 3 times now. Always friendly and helpful, definitely recommend 100% Reviewed on: 23rd July 2022

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