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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Excellent

I have never known a finance company to be so helpful and easy to talk to Reviewed on: 23rd July 2022

Car

Great customer care and loan interest rates Reviewed on: 23rd July 2022

Very helpful and easy

Great customer service and very quick Reviewed on: 23rd July 2022

Happy first finance customer

This is my first finance with a company and it was quick and easy process to go through. The representatives explain the process. I even got a huge bar of chocolate for Easter which I wasnt expecting so that was a pleasant and thoughtful way of rewarding their customers. Reviewed on: 23rd July 2022

good service. great customer service

very quick efficient service. friendly staff. would recommend to family and friends. Reviewed on: 23rd July 2022

Best buy far

First response made getting my dream car a reality ,I never thought in a million years I would have the help and resources that first response have me ,I would definitely recommend them to anyone and will be using again in the future. Reviewed on: 23rd July 2022

The best one!

I was very satisfied with customer service. They explained everything from A to Z in appropriate manner. The response was fast paced and I didn’t have to wait long time, everything was sorted so quick and I get my finance in just a blink of ane eye. I highly recommend. Reviewed on: 23rd July 2022

100%

I find them very helpful and nice to get on with . And would not no what to do with put them Reviewed on: 23rd July 2022

Best,buy far

First response made my first ever car purchase so easy , I've never had finance before and to be honest I was frightened to do so as I hadn't a clue where to start but this company made it a breeze to buy my dream car that I never thought I could get , I would definitely recommend them to anyone and will be using there services again Reviewed on: 23rd July 2022

This was my first experience with finance companies, l have no regrets

It has been interesting so far. Reviewed on: 23rd July 2022

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