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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Returning customer a few times over

Had finance through first response several times, never let me down, always at a good rate Reviewed on: 23rd July 2022

I would highly recommend

Never had a problem and easy to deal with Reviewed on: 23rd July 2022

Hassle Free

Having seen a car I was interested in, the car dealer put me in contact with First Response. From the outset they were, friendly, courteous, very professional and ultimately were able to offer me car finance on my terms, hassle free. I have no hesitation in saying that I would recommend first response to anyone needing car finance. Thanks again! Reviewed on: 23rd July 2022

Wouldnt use anyone else

We have used this company a few times now and we have received offers from other companies but we wouldn’t leave First Response now! Everything has always been done professionally and respectfully! They have supported us through a car write off through change of vehicle and also through a poor deal with a dealership and the way they conducted business was always 5 stars! They have always tried to meet all of our requirements and tried their hardest to make our agreements best for us! Well done and you will always have our custom. Reviewed on: 23rd July 2022

Great Car Finance

Fast, efficient, fair and regularly in touch Reviewed on: 23rd July 2022

Excellent

Amazing company, no hassle at all. Sorted finance same day. Reviewed on: 23rd July 2022

Great business

Brilliant Reviewed on: 23rd July 2022

Great company

Company is incredibly efficient, I applied for finance after 2pm and even though they needed additional documents to process my application, i still managed to get accepted within less than 2hrs and got to collect my car the next day! Reviewed on: 23rd July 2022

Fantastic company

I took finance out for a car for the first time a few years ago. The customer service that I received from first response was excellent they guided me through the process, the application was quick and easy once all checks were completed they payed the garage streight away, from start to finish the hole process took 2 days and I was driving my new car . Would highly recommend first response finance to anyone looking to change or by there new car . Reviewed on: 23rd July 2022

Excellent company easy to deal with

I have had car finance for a hdad year fair interest rate for my personal circumstances direcf debit collected weekly at my request Reviewed on: 23rd July 2022

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