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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Positive company

From start to finish i had 1st class service, i was accepted in minutes and was able to set my own terms of monthly payments to suite my budget, will definitely use again Reviewed on: 23rd July 2022

Excellent

Brilliant service never had a problem with them and been a customer for years Reviewed on: 23rd July 2022

Best finance firm

First response is one of the best companies I've ever been with very helpful and excellent customer service. I would recommend this firm to all my friends Reviewed on: 23rd July 2022

Customer experience

Really good customer experience and excellent customer service. Reviewed on: 23rd July 2022

Well maintained

I am newly customer they support lot Reviewed on: 23rd July 2022

Number 1 financers in the UK

Simple. Quick. No hassle quote. Bad credit. I could not of found better financers for me! Reviewed on: 23rd July 2022

I am sow happy with a First Response Finance for my motorbike loan

All the workers in First Response Finance are friendly and the always help you on time Reviewed on: 23rd July 2022

Would 100% recommend this company

First class service with excellent staff who made everything so easy from start to finish and very understanding! Reviewed on: 23rd July 2022

cars I have purchased

I have so much gratitude an appreciation an excellent service from first response I have purchased 3 or 4 cars an never had a problem with them So a massive thank you Reviewed on: 23rd July 2022

There when I needed them!

Straight forward, quick and no messing about. Would thoroughly recommend this company. Excellent. Reviewed on: 23rd July 2022

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