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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

There when I needed them!

5
Straight forward, quick and no messing about. Would thoroughly recommend this company. Excellent. Reviewed on: 23rd July 2022

Amazing

5
The entire year I have been with them has been a pleasure. I hadn’t had any insurance before so I was unsure what to do, but their team was very helpful even after a few months where I had to switch insurance they handled it with with no fuss or confusion Reviewed on: 23rd July 2022

Motorcycle finance

4
Very quick, responsive in reply. Handy app/website to view payments and make additional payments. Has been supportive in the past with payments and when the bike broke down. Used their service 2 times now (returning customer) Reviewed on: 23rd July 2022

First Response Car Finance .

5
FIRST RESPONSE FIRST RATE FIRST CLASS Best company I have ever been with , not just for purchases but help after . Reviewed on: 23rd July 2022

Great customer service

5
Can't fault at all great service Reviewed on: 23rd July 2022

Perfection

5
I've been a customer for many years and I keep coming back. I had a major issue a few years back and first response made it all OK and fixed all my problems and it saved me from alot of awful personal issues. I carnt thank them enough. All the staff I spoke with were great and caring Reviewed on: 23rd July 2022

Great online support

5
Agenst are always helpful over the phone Reviewed on: 23rd July 2022

Great service

5
Friendly and helpful staff, excellent service and affordable payments with lots of choices Reviewed on: 23rd July 2022

Effortless!

5
First Response Finance were great in helping me come to an affordable arrangement. Each part of the decision making was professional, efficient and effortless and I would recommend to anyone! Thanks Reviewed on: 23rd July 2022

Great service

5
Having dealt with a few companies the help and service I got was great and I would recommend to anyone Reviewed on: 23rd July 2022

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