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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

First Response Finance

5
I have used first response for many years and bought various vehicles through them. I have also recommended them. They are very professional and courteous! Excellent company Reviewed on: 23rd July 2022

Excellent finance company

5
I have used first response finance for many years,very quick and efficient and helpful.never had any issues with first response finance. Reviewed on: 23rd July 2022

First Response

5
First response finance helped me when I got my first motorbike they accepted me even as a student with a low credit score, their customer service is more than amazing, always friendly and ready to help, they will always find ways to make finance easiest for the customer and everything can be easily accessed in their online portal. Very good company would highly recommend Reviewed on: 23rd July 2022

Brilliant service

5
Fast and simple great service with a friendly and efficient customer experience Reviewed on: 23rd July 2022

Amazing service

5
Great service very straight forward someone was always there to keep me write very helpfully would recommend them to all my friends and family Reviewed on: 23rd July 2022

Hassle free

5
No issue smooth transaction, deal sorted in less than 48 hours and drive away Reviewed on: 23rd July 2022

Friendly finance

5
Had wonderful experience with first response very friendly and helpful all was explained in layman's term so could fully understand what was needed and expected would have no hesitation in recommending this company to friends and family Reviewed on: 23rd July 2022

Above and beyond

5
Was with First Responce for many years before changing car and put with another provider. After numerous problems with that car I cancelled the agreement and managed to get back with First Responce who was happy to look what they could do to help me Reviewed on: 23rd July 2022

Amazing company Happy Customer

5
First response is a very helpful, understanding, friendly company always willing to help and advise as a long standing customer it is like dealing with family and close friends. Reviewed on: 23rd July 2022

Excellent service and aftercsre

5
Fantastic help and the support staff in my experience have also been fantastic where the dealership wouldn’t budge on a repair First Response got them to do it! Reviewed on: 23rd July 2022

Review First Response Finance: Car finance now

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