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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7989 reviews)

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4.87

Based on 7,988 reviews, last reviewed 15th Jul 2026

51000% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Amazing company and so helpful with any issues that...

Amazing company and so helpful with any issues that you might have concerning your car or any queries you may have about the company they give you lots of detail about the company staff members are very very helpful and friendly Reviewed on: 25th April 2024

Always very approachable and thorough

Always very approachable and thorough Reviewed on: 25th April 2024

Very lovely people, easy to get a lot with, very hel...

Very lovely people, easy to get a lot with, very helpful, they couldn’t do enough for me and I’m ever so thankful for all there help. They went above and beyond for me and I never felt like I was asking for too much! Reviewed on: 25th April 2024

Customer service is 10/10 always so nice on the phon...

Customer service is 10/10 always so nice on the phone and solve issues quickly also if I have any issues take time to explain to me Reviewed on: 25th April 2024

fast and secure excellent .

fast and secure excellent .. educated people willing to do the work, at the best rates Reviewed on: 25th April 2024

A great company that listens to its customers

A great company that listens to its customers Reviewed on: 25th April 2024

Quick, precise and efficient always used them and wi...

Quick, precise and efficient always used them and will continue using them. Reviewed on: 25th April 2024

Hassle free Hassle free

Hassle free and received good communication Reviewed on: 25th April 2024

Been with first response for a few years and had 2 a...

Been with first response for a few years and had 2 agreements and for someone with not great credit they've been great help. Reviewed on: 25th April 2024

First Response have been great with me I have been w...

First Response have been great with me I have been with them for over a year now and made ensure I have been okay with my payments and can afford them, I also changed my job and my wage had changed date and phoned them up and was so helpful in changing my direct debit day and still made sure I was able to make payments very highly recommend Reviewed on: 25th April 2024

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