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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Fantastic finance company.

5
First off they were very straightforward and explained everything to me. Very friendly to talk to about any problems. Scottish based call centre so you always have someone you understand to talk to. Message alerts about date changes ahead of time. I will definitely use this car finance company again I've had a brilliant experience with them. Reviewed on: 23rd July 2022
Chris Loney's avatar
Chris Loney

Great company

5
First response are a great company to deal with Reviewed on: 23rd July 2022
Rachael Ruddy's avatar
Rachael Ruddy

Great company

5
I would highly recommend this company fantastic service excellent staff can't do enough for you Reviewed on: 23rd July 2022
Liam Gough's avatar
Liam Gough

Excellent service

5
I was put on to these guys by the garage who I got my car from. I've always had bad credit so didn't hold out much hope of getting any finance. I spoke with first response on the phone about my situation, and needless to say they couldn't help me enough. They talked me through my options and came to an affordable monthly payment plan. Nothing was too much trouble and communication was excellent through out the whole experience, from speaking to people on the phone to using the app, everything is spot on! Reviewed on: 23rd July 2022
Kieran wood's avatar
Kieran wood

Car finance

5
Very good costumer service,also everything is clear and easy understandable online. Reviewed on: 23rd July 2022
Gatis Sulainis's avatar
Gatis Sulainis

Great finance

5
Wouldn't have been able to get a car Reviewed on: 23rd July 2022
Michelle Roberts's avatar
Michelle Roberts

customer for years and never disappointed with service iv received

5
Great service always happy to help in any situation Reviewed on: 23rd July 2022
mike denny's avatar
mike denny

. Me and First Response at 77 years.

5
First Response made our purchase of a car on finance so easy and professional at 77 years of age. Reviewed on: 23rd July 2022
Pete Penny's avatar
Pete Penny

Motorcycle finance

5
First response, they were very easy to talk too, they guided me through everything I needed to do to ,for me too get my finance for my bike. They explain everything in detail. Brilliant company very patient . They get my vote, 100%. Thankyou Reviewed on: 23rd July 2022
Adrian Williams's avatar
Adrian Williams

Good service

5
Very quick with a decision and good all round responce Reviewed on: 23rd July 2022
Dave mason's avatar
Dave mason

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