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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Excellent

5
I’ve been a customer with first response finance for many years an I can’t recommend them enough, their customer service is second to none. They make the whole process so easy and comfortable, wouldn’t want anyone else dealing with my car finance Reviewed on: 23rd July 2022

Great team

5
First response are just amazing,I have had three car loans with them and each one has been first class one I had a right off and they helped through out, would totally recommend. Reviewed on: 23rd July 2022

Brilliant

5
Very helpful and friendly service Reviewed on: 23rd July 2022

Quick and easy

5
Found a car in morning. Done insurance quotes and others bits then called first response and had car on finance by early afternoon for pick up next day :) Reviewed on: 23rd July 2022

Outstanding

5
I was struggling to find a vehicle under the proper guidelines but they managed to help me out in my time of need and couldn't have asked for better service! Reviewed on: 23rd July 2022

Quick no fuss experience!

5
First response helped me obtain a great car at a very reasonable rate. It was my first experience of applying for Car Finance and although my credit score wasn't great, First response helped me to get a reliable car which was just what I needed at the time as I was about to go on Holiday that day and needed a reliable car. Customer service was really helpful and friendly and they talked me through everything to make sure that I understood the whole process. Couldn't be happier and would recommend to anyone! 5 star experience!!! Keep up the good work. Thanks!! Reviewed on: 23rd July 2022

FAST FAVOURED FINANCIAL FREEDOM

5
Four Stars & Four F ….’Fast Favoured Financial Freedom’ from a trusted Finance Lender, ‘Above & Beyond’ many of the other High Street Lenders when I needed a fast, considered, professional decision on a loan…. Highly Recommend for the first time in 45 years banking experiences…! Reviewed on: 23rd July 2022

Very friendly

5
Very good service and helpful advice and support Reviewed on: 23rd July 2022

Fantastic

5
Absolutely fabulous xxxxxxxxxxxxxxx Reviewed on: 23rd July 2022

Quick and easy

5
Helpful advisor's make this a quick and easy way to buy a car Reviewed on: 23rd July 2022