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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very excellent service

Hi I was struggling to get finance for a luxury sports car due to difficult credit reports and after contacting First Response Finance within days finance was approved and I am now the proud owner of a luxury family car. Excellent service and quickly actioned. Thanks First Response Reviewed on: 23rd July 2022

Absolutely perfect first ever finance deal

Got my first ever finance car with them at 27 with a bad credit rating an was shocked how little I’m paying 100% recommended an will continue to recommend Reviewed on: 23rd July 2022

Rapid feedback

They helped me out to secure a motorcycle and would highly recommend them to anyone Reviewed on: 23rd July 2022

The best

I’m very happy with you and your price Reviewed on: 23rd July 2022

Exellent service

Very friendly staff and helpful and help you in any way they can Reviewed on: 23rd July 2022

Excellent service catering for individual needs

I’ve had 3 separate agreements with first response, they have always been extremely helpful and I felt each time I received a very personal service tailored to my needs. I can whole heartedly recommend first response after managing to improve my credit rating and rap-ore with the company over the course of the agreements either historic or current I am a very pleased customer Reviewed on: 23rd July 2022

Finance

Absolutely brilliant everything made easy from start to finish. Reviewed on: 23rd July 2022

The Best finance company in the uk

I tried for finance my credit rating was poor. no one would take me on , but with first response finance all they looked at was my ability to pay, once I gave them all the documentation they needed I got a decision the very same day. They make getting finance very simple, with an excellent team behind you. The bike I was after was sold and I didn't have enough finance in place for the other one by the time I phoned to see about getting more finance it had already been sorted for me, by the bike shop and first response finance, they were that helpful and Curtis's I will have no problem using them again Reviewed on: 22nd July 2022

Good customer service.

I never experienced any issue with first response. They handled everything with the dealer and was able to arrange a payment plan which was suitable for me. Reviewed on: 22nd July 2022

Quick and Easy

Very quick and Professional responses Reviewed on: 22nd July 2022

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