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First Response Finance: Car finance reviews

4.87
Based on 7,999 reviews, last reviewed 24th Jul 2026
381% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026
Igor 's avatar
Igor

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

They listened and helped.

5
They listened and helped. The guy handling my application went through all information and was very helpful Reviewed on: 25th April 2024

Straightforward application and quick service.

5
Straightforward application and quick service. Flexible payment terms too which was ideal for our circumstances Reviewed on: 25th April 2024

The whole experience from the onset was easy and gre...

5
The whole experience from the onset was easy and great transaction if to getting the vehicle I wanted was seamless. Reviewed on: 25th April 2024

After the car I wanted for awhile

5
When I applied for finance I was excepted with no problem and am happy with my new vehicle Reviewed on: 25th April 2024

Really helpful was anxious about getting credit as I...

5
Really helpful was anxious about getting credit as I haven’t had much before. Really personal touch was glad to be able to speak with a representative rather than just a generic computer generated response, feel I got a good deal on comparison with other offers where I had not managed to speak with an actual representative meaning I got a good value for money deal considering my circumstances. Also like the east to use website where you can amend your schedule to work out payments etc Reviewed on: 25th April 2024

Great customer service and helped a lot

5
Great customer service and helped a lot Reviewed on: 25th April 2024

Helpful staff guided us through our application clea...

5
Helpful staff guided us through our application clearly Reviewed on: 25th April 2024

Brilliant from start to finish

5
All went through no problems at all Reviewed on: 25th April 2024

Really easy and hassle free ending my previous finan...

4
Really easy and hassle free ending my previous finance agreement and then being approved for a new one Reviewed on: 25th April 2024

Easy, painless and efficient.

5
There’s not much to say and that’s the positive. I’ve had no issues, the processes have been smooth, easy and painless. And communication is extremely easy and quick. Reviewed on: 25th April 2024