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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
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First Response Finance

Great service

5
Very helpful, everything went through smoothly and any questions I had were met with professional and empathetic answers off a wonderful advisor Reviewed on: 22nd July 2022
Vikki Evans's avatar
Vikki Evans

Great company

5
They help u n care if u have any issues or car has a problem really good company Reviewed on: 22nd July 2022
Caroline 's avatar
Caroline

great service

5
very clear and precise just what you want Reviewed on: 22nd July 2022
Eugene Moore's avatar
Eugene Moore

This is how you do customer service!

5
Bought car June 2021. These folks have been unbelievable supporting me with a couple of issues regards to my account and also one with the car. Please please please don't change! Dan H Reviewed on: 22nd July 2022
Daniel Hall's avatar
Daniel Hall

I'm exiting costumer and very satisfied

5
Very fast and very kind every assistant and they are helpful. Reviewed on: 22nd July 2022
lajos kiss's avatar
lajos kiss

Great service

5
Smooth and quick service provided by the staff. People whom I spoke to were kind and helpful and supported me in getting my first car. I would definitely recommend! Reviewed on: 22nd July 2022
Suzie's avatar
Suzie

Easy and plain sailing

5
Really helpful which made life a lot easier as I have never had a car on finance before so it was a big step for me and was unsure whether I was making the right choice and they reassured me it wasn't all that stressful and it hasn't been there and amazing company that love to help there customers Reviewed on: 22nd July 2022
Craig Weir's avatar
Craig Weir

Perfect company to deal with

5
Sorted my arrangement out with minimal fuss Reviewed on: 22nd July 2022
Paul Horner's avatar
Paul Horner

Excellent service

5
Very friendly polite and attentive excellent from start to finish Reviewed on: 22nd July 2022
Julie dent's avatar
Julie dent

They're name says it all, First Response

5
First Response Finance made getting my car finance so easy, I picked the car I wanted and they did the rest. I just have to go to the dealership and pick my car, that was so so easy. Plus I got a better APR offer from them than most of the car finance companies around. Reviewed on: 22nd July 2022
Nana Amoh's avatar
Nana Amoh

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