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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7816)

Excellent

5
Excellent service from start to finish Reviewed on: 24th July 2023

Excellent

5
Used this company a few times now and always simple and easy no fuss Reviewed on: 24th July 2023

Shocking Service

1
My wife applied for finance and we uploaded all information as requested. As my wife doesn't have a full license yet I (her husband) uploaded my license details. Their website allowed us to do this and there were no problems at this time.The only thing we had to do was view the car and then go back on their website to confirm. I (her husband) left work early next day to view the car. On my way home the garage telephoned me to say the application had declined. Upon returning home my wife had missed a call at 4.30 (even though the call was booked for 4.45) so it was only then we knew it had been declined (at this point I had already been to view the car.) Why wait all day to notify it had been declined knowing full well we were going to view the car. My wife was really upset and I wasted my time and fuel going to view the car. Absolute joke of a service. Reviewed on: 16th June 2023

Professional Service

5
Been with them 6yrs and they bent over backwards when I needed them the most truly awesome company Reviewed on: 16th June 2023

Awesome company

5
Outstanding staff that are truly genuine in working with you to get you on the road! Reviewed on: 15th June 2023

Fantastic company.

5
I have had 2 cars and a motorcycle through First Response and have had nothing but positive experiences with them . Every single aspect of what they do has been easy, quick , professional and friendly. Hoping to upgrade to a bigger Motorcycle later this year and will not hesitate to use First Response again. Reviewed on: 15th June 2023

Seamless process

5
Everything was faultless and I couldn't have asked for it to go any better! Reviewed on: 15th June 2023

Great car finance

5
They was the only finance company that offered me car finance at the time , I've used them to better my car 3 times , I would recommend them to anyone . Reviewed on: 31st May 2023

One of the best

5
They interest rates a bit high but definitely better customers care then moneybarn. So I would definitely use them again in a future. Reviewed on: 31st May 2023

Customers love the process

5
Our customers often feed back to us what a simple process it is to use First Response. Reviewed on: 19th May 2023

Review First Response Finance: Car finance now

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